Purpose of the Job

RAF: Consultant-Invoicing x03: The Consultant: Invoicing is responsible to create invoices for claimants as well ensure invoices are accurate, and resolve billing errors.

Key Performance Areas: RAF: Consultant-Invoicing x03

Invoicing

• Keep client information details up-to-date.
• Create and send invoices and statements to clamaints.
• Check data input to ensure the accuracy of the final bill.
• Track payments and ensure that the cash flow into the company is profitable and does not result in losses for the organisation.
• Report issues or irregularities where necessary.
• Fix billing errors by issuing debit and credit memos.
• Initiating new procedures for billing where gaps are identififed.
• Recover any outstanding debts owed to the organisation as a resut of over or double payment.
• Provide payout progress.
• Categorise received Invoices by type.
• Validate the details of supplier claim or supplier invoice.
• Effective invoicing.
• Validate the expert invoice and expert details.
• Conduct duplicate checks on all invoices before issuing.

Quality assurance

• Ensure that invoicing processes are implemented and maintained at the highest standards.
• Maintain the implementation of an unusual occurrence procedures

Administrative support

• Deal with/and respond to correspondence.
• Produce documents, briefing papers, reports and presentations.
• Assist with typing and editing briefs, technical papers, letters to various parties, and memos.

Reporting: RAF: Consultant-Invoicing x03

• Track and report against set objectives and targets.
• Report on emerging risks.
• Provide ad hoc reports on process improvement initiatives.

Stakeholder management

• Maintain healthy relationships with all stakeholders.
• Follow up and feedback to all stakeholders to keep them updated on the status of a query.
• Respond to queries within the predefined turnaround times.

Qualifications

• Bachelor’s Degree/Advanced Diploma in a Finance related qualification.

Experience

• Relevant 3 years’ experience in a invoicing or accounting related environment

Competencies: RAF: Consultant-Invoicing x03

Behavioural

• Planning, Organising and Coordinating
• Personal Mastery
• Judgement and Decision Making
• Ethics and Values
• Client Service Orientation

Technical

• Knowledge of cash flow and invoicing.
• Understanding of post claim management and settlement.
• Medical bill reviewing.
• Medical case management.
• Complex problem identification, solving and decision making.
• Customer value proposition.
• Good financial management skills.
• Strong Analytical capabilities.
• Knowledge of Motor Vehicle Accident legislation.
• PFMA knowledge.