Purpose Statement
Service Consultant x17: To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order to support our clients to Bank Better and Live Better
Experience: Service Consultant x17
Minimum:
- 3 to 6 months previous client service experience within a retail/ financial/ banking environment OR if no experience, a candidate with a relevant tertiary qualification can be considered”
Ideal:
- More than 1 year’s client service experience within a retail/ financial/ banking environment
- Demonstrated track record of engaging in a sales and client facing environment
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Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred): Service Consultant x17
- A relevant tertiary qualification in Commerce or Similar
- Certification in Finance or Banking
Knowledge
Minimum:
- Knowledge and understanding of:
- Basic calculations
- Retail/consumer service environment
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Ideal:
- Knowledge and understanding of:
- Capitec Bank Products
- Internal business processes and procedures
- Organisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP)
Skills: Service Consultant x17
- Communications Skills
- Interpersonal & Relationship management Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
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Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system
ABOUT US
Capitec people “live CEO”. Simply put, it’s how we do things around here and why no other bank can help people the way we do. We behave like a CEO in every situation; we put the Client first, we act with Energy and we take Ownership. That’s how we build trust and long-lasting relationships – not only with our clients, but also within our team.
Apply by:
We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
SEE ALSO: Santam-Junior Underwriter
1. To see what this job is about and complete a short assessment, please click here
2. Once you have completed the above finalize your application by clicking apply below
How To Apply?
Click Here