Reference Number: MOT240315-14

Job Title: Parts Manager (Hyundai Fourways)

Branch/Department: Hyundai Fourways

Job Type Classification: Permanent

Location: Fourways, Gauteng, South Africa

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Job Description

The Parts Manager will be responsible for the following:

• To ensure the highest degree of customer satisfaction.
• To maintain an agreed profit margin and return on investment
• To actively seek to maintain / achieve an acceptable market share
• To maintain a satisfactory parts service to other dealership departments
• To sell the maximum amount of parts to trade and retail customers

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Specific Role Responsibilities: Parts Manager (Hyundai Fourways)

Responsibilities:

• Interview, select and hire required staff according to Company policy
• Staff- to establish and maintain adequately trained staff needed to achieve agreed objectives
• Responsible for performance management and maintenance of discipline of staff
• To keep all staff updated on changes to existing models and on newly introduced models, exchange units and accessories
• Administration – to ensure all transactions are correctly recorded and information passed on to other departments
• To ensure that stock levels are promptly and accurately updated To monitor customer credit facilities
• To ensure payment for goods supplied is collected timeously
• To ensure that a concise record of cash deposits held is kept
• Deposits to be taken on specially ordered parts of 100% of retail price and on fast-moving parts of 50%

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• Communication – to maintain direct liaison with manufacturers, suppliers and major customers
• Monitor and authorise all credit notes daily and take action as required
• To make a contribution to the dealership’s annual marketing plan
• Finance – to operate within purchasing budget
• To report any suppliers’ major price changes to Dealer Principal and Finance Accountant
• To ensure that the department operates within overall department budget
• To ensure the highest level of customer satisfaction at all times
• To achieve and maintain sales according to targeted requirements
• To ensure and maintain a satisfactory parts service to all other departments within the dealership

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• To maintain agreed profit margins and adhere to company policy with regards to discounting structure
• To maintain the invoicing policy of the company
• To ensure that daily banking sheets are balanced and reported correctly
• To ensure the cleanliness and tidiness of the parts department at all times
• To ensure the security of the parts department at all times
• Ensure new vehicle department informed of changes in spec / new accessories

Qualifications and Experience: Parts Manager (Hyundai Fourways)

• 2-3 years experience in same or similar role
• Minimum 3 years experience in the motor industry
• Matric/Equivalent
• Tertiary Qualification (pref)

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Skills and Personal Attributes

• Over years experience in Parts Sales
• 2-3 years experience in Management